I've been going through a solid reading kick as a way to fill my extra time since I'm no longer working for Mangia on a regular basis. This reading kick is also to try to get as much reading done before the semester starts; during which I will not have time for leisure reading.
I've been reading the Foundation series by Isaac Asimov. I bought the first book (Foundation) to read on the plane to Europe back in May. In the last week I've read the next several books: "Foundation and Empire", "Second Foundation", and I just finished "Foundation's Edge", and I will start "Foundation and Earth" tomorrow. But that's not the topic of this post, though I have enjoyed reading those.
Between "Second Foundation" and "Foundation's Edge" I read "Zen and the Art of Motorcycle Maintenance". It was a rather enjoyable read. Actually, now that I'm trying to write this blog entry, I don't really know what to say about it. I liked it, I thought it was an interesting read. I would recommend it to anyone that enjoys pondering philosophical topics. It certainly isn't about Zen or motorcycle maintenance. The subtitle is "An Inquiry into Values", which I guess is at least more accurate than the main title.
The author touches upon several subjects, but one of the first things he discusses is how some people have an aversion to technology. Not just computers and electronics, but really anything that is complex enough that they don't fully understand how or why it works. Not that they won't use technology or try to avoid it, but it is simply something they don't like. They will be quick to jump at the chance to point out any negative aspect of technology and argue about how things were better in "the old days"; but they also won't stop using technology, because, let's face it, it's convenient. The author, Pirsig, gets into a discussion as to why this may be the case and examines this mindset as a philosophical viewpoint. He does a much better job on the topic than I could so go read the book.
One topic I would like to discuss, however, comes up when he is relating a story of bringing his motorcycle into a shop to get something fixed. The mechanic, who is supposed to be well-trained, tries to force something and manages to break part of the bike while the narrator watches. In frustration the narrator simply tells the mechanic to stop and that he'll simply take it home and work on it himself. He uses this to lead into a discussion about how people work. He suggests that if you arrive at a garage and the music is blaring loudly that you should turn around and leave immediately. Having loud music means that the mechanics are trying to distract themselves from their jobs. So if they're listening to the music they're not paying 100% attention to their work, and they probably want to be doing something else. This means they are more likely to miss something that will end up costing you in increased parts and labor.
I'm no mechanic and maybe this is true, maybe it isn't. But Pirsig weaves a convincing argument. When I'm working on a programming project I'll usually have some music playing. While I'm writing standard boilerplate-type code this is no problem, I really only need half my attention to do that. But when I'm really trying to focus on something, like tracking down an obscure bug, or solving some difficult problem the music gets turned off. When I need 100% focus on a problem the music becomes incredibly distracting and I can't get anything done. So it seems likely that this would hold true for other people in other professions as well. As I said, I'm no mechanic, but I would guess that diagnosing car problems is rather similar to trying to fix a bug in a program. You need to pay close attention to what is happening, analyze your data and make hypotheses about where the problem could be. Then you need to start isolating systems and components until you can find the problem. If you're distracted the analysis will be harder because you can miss little things that are actually important. Missing those little things means spending more time on the problem than otherwise would be necessary, and for a customer this means more money for labor costs.
I had several more paragraphs typed up, but decided it was getting long winded and boring, so I cut them, and instead will simply say that the above is certainly true for programming and computer repair, so I easily believe that it applies to mechanical repair as well as many other areas of expertise.
Anyways, if you enjoy philosophical / sociological / psychological stuff then I'd recommend reading "Zen and the Art of Motorcycle Maintenance".
[
This Entry]